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Terms & Conditions

Welcome to Frankie

By accessing or purchasing from our website, you agree to the following Terms & Conditions.

  1. General

Frankie reserves the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

  1. Products

Due to the personalized nature of embroidery and engraving, slight variations in color, placement, size, and appearance may occur. These variations are not considered defects.

We make every effort to display products accurately; however, colors may appear differently depending on individual screen settings.

  1. Custom Orders

Customers are responsible for reviewing all customization details before submitting an order. Frankie is not responsible for errors submitted by the customer, including spelling, dates, initials, colors, or design selections.

Once production begins, custom orders cannot be modified or canceled.

  1. Pricing

All prices are listed in U.S. Dollars and are subject to change without notice.

  1. Intellectual Property

All content on this website, including logos, designs, graphics, photographs, text, and branding, is the property of Frankie and may not be copied, reproduced, or used without written permission.

  1. Limitation of Liability

Frankie shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

  1. Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of the Commonwealth of Pennsylvania, United States.

  1. Contact Information

For questions regarding these Terms & Conditions, please contact us at

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